FAQs
A compilation of common inquiries about our boat tours in Seward, AlaskaWhat is your cancellation policy?
Cancellations made 30 days prior to your scheduled tour will be fully refunded. In rare cases where weather or unforeseen circumstances, such as mechanical issues on our part which require cancellation of the trip, we will provide a full refund or attempt to reschedule the trip for a different day.
Will I get seasick?
If you are not accustomed to being out on the open ocean, there are several over-the-counter medications available at local stores, or you may contact your medical provider for other options. We will make every effort possible to keep the vessel in comfortable waters; however, we may encounter short periods of rough water while accessing the remote portions of Kenai Fjords National Park. Your Captain will provide you with a detailed forecast on the morning of your tour and may suggest modifications to the itinerary of the tour.
Should I tip?
Tipping is customary for these types of activities, typically 10-20%. Tips are shared between the captain and crew. The more you tip the more penguins you will see.
What should I bring?
We suggest that you bring warm clothes because the weather conditions throughout the park may be colder and wetter than the conditions experienced in Seward. Synthetic layers work best as they dry faster and layer easily. Good quality raingear will keep you dry and comfortable while out on deck.
Weather-proof cameras, binoculars, and tripods are highly recommended. The use of drones are permitted however they must be operated within Federal, State and local guidelines and are not permitted within Kenai Fjords National Park.
Passengers must bring their own food, drinks and reuseable water flask (Water is provided).
Fish and Fjord tours require that every angler (non-residents 16 and over) have a valid State of Alaska Fishing License in possession (digital is fine).
What will the weather be like?
Weather along the North Gulf Coast of Alaska and the Kenai Fjords National Park varies greatly. We are located at the northern end of the Pacific Rainforest and receive an average of up to 66 Inches of rain annually. Average summer temperatures range from 50 to 70 degrees Fahrenheit. We always hope for clear sunny skies but overcast skies with mild precipitation is not uncommon. Sea conditions are impossible to predict. Be prepared for open ocean conditions that may include moderate winds and seas to 4 feet.
Do tours run when it's raining?
Yes, our tours run rain or shine. Rain does not stop Alaskan activities, but it may be uncomfortable for a Cheechako. Be prepared!
Are your boats wheelchair accessible?
Due to the configuration of the deck and cabin, our vessels do not meet ADA regulations and are not wheelchair accessible. However, we will make every effort to accommodate any handicapped person.
How long does it take to get from Anchorage to Seward?
Typically, 2.5 hours is enough time to drive to Seward. But keep in mind that road construction is common in the summer months and heavy traffic is common as well. Please plan accordingly and check out Alaska 511 for the latest travel advisories. In addition, the Seward Highway is a National Scenic Byway so expect to make several stops along the way to capture the beauty.
Where can I stay in Seward?
Seward Chamber of Commerce has many lodging options available. Or you can check out our Where to Stay Page for our personal recommendations.
Will my cellphone work?
Cell phones work in Seward and while near the Seward Boat Harbor. However, once the vessel leaves the harbor, cell phone usage is limited to non-existent. You're on vacation, enjoy the beautiful surroundings.
Are children & infants allowed on your tours?
While children and infants are generally welcome on our private charters, we recommend leaving toddlers and infants on shore due to the remote nature of our tours and the unpredictable Alaskan ocean conditions. Please contact us during booking to confirm any age or safety restrictions specific to your chosen vessel and excursion.
How will my trip be confirmed?
Upon making a reservation, either online or via phone, you will receive an email confirmation which will include the details of your trip, check-in time, departure time, and office location.
Can you store our luggage?
Feel free to bring a small backpack along on your trip for your personal items, however we do not provide storage for travel luggage. Check with your lodging, or, if riding the Alaska Railroad, you may check in early on some trips.
Do you offer discounts?
We offer active-duty military discounts, please call for more information.
What if I'm running late?
If you are running behind, please call us to let us know and we will work with you, it’s your boat for the tour and we won’t leave without you.
Is there a guarantee we will see something?
Welcome to Alaska, where you have the opportunity to see whales, calving glaciers, and numerous other wildlife along your tour. We strive to give you the best chance at seeing everything Resurrection Bay and Kenai Fjords National Park have to offer. However, you are visiting a wild and real natural landscape, and we have no control over what wildlife we may see. The only guarantee is our effort, as well as an enjoyable and safe adventure.
What else can you do in Seward?
There are numerous other things to do in Seward. Check out our Seward Page for suggestions.
Is there shopping in Seward?
Yes - Forest Tides and Treasures, Urbach’s, The Alaska Shop, Bay Traders True Value, and The Mermaid Grotto, to name a few.
Where can we eat?
Check out our Where Seward Restaurants Page for suggestions.